Press Release

NEW Customer Services, Inc.. chooses Venti Solutions for PC Warranty Support of Major Retailers

Colorado Springs, CO., January 20, 2005 - Venti Solutions announced today NEW Customer Services, Inc. has chosen its v-Assist service for its call center operations in support of Office Max and other major retailers of computers. NEW Customer Services, Inc. will use Venti's service for tier 2 and tier 3 customer support in helping customers with software and PC problems."NEW Customer Services, Inc. is an example of a great company offering outsourced PC support to consumers. Their operations are first rate and they are using our services to increase customer satisfaction. We are pleased to add NEW Customer Services, Inc. to our growing customer base and see this as added credibility to our hosted remote PC support services," said Tony DeLollis, CEO of Venti Solutions.

Venti has grown its customer base to include customers across North America, Japan and now into Europe. Customers use Venti's service for a variety of applications including IT support, IT outsourcing, computer training, software support, and management of employees, customers, and remote workers.

About NEW Customer Services, Inc.

NEW protects the purchases of 150 million consumers with extended,
repair and replacement plans. NEW programs generate over $1.2 billion a year in incremental revenue for its clients. Also provided is support for manufacturers, outsourcing management and administration of their warranty programs and providing extended service plans at the end of the manufacturer's warranty coverage. NEW is located in Sterling , VA.

About Venti Solutions

Venti Solutions has a mission to provide affordable IT solutions to small and medium companies via the Internet. Venti is partnered with leading enterprise software and services providers. The company is headquartered in Colorado Springs, Colorado and can be found on the Web at http://www.ventisolutions.com/, or by calling 1-719-592-1129.

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Copyright © 2004 Venti Solutions, LLC. All rights reserved. Venti Solutions and Venti-Assist are either registered trademarks or trademarks of Venti Solutions, LLC.

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